FAQs

Find answers to the most common queries on MyNearWallet

How do I disable Email or SMS Recovery Methods?

How do I change my 2FA method on my wallet?

Why do I not see the Ledger in the Security and Credentials section of my Account?

Error: Your send transaction was cancelled. Cannot read properties of null (reading '-1')

Permission to send an SMS has not been enabled for the region

Blank page

Total number of actions exceeded limit

Error: The public key is already used for an existing access key

Not enough balance to cover storage

Sender does not have enough balance

Error: The Transaction Contains More than One Action

Cannot recover the account

U2F Device Ineligible error with Ledger Nano

I have sent my tokens to the wrong address, what can I do?

Is that possible to change the seed phrase on my NEAR Wallet?

Accidentally sent NEAR to the funding (initial) address. Can I recover it?

I have faced an error while using NEAR Wallet, what I can do?

Sent some NEAR tokens to an external wallet/exchange but haven't received them there.

Is it possible to store NEAR on the Ledger wallet?

I funded my account, but I cannot see all of my NEAR

Why can't I transfer or use all of my NEAR?

How do I transfer NEAR from my lockup account to my main account?

How do I stake, unstake, and withdraw my NEAR?

Where I can check future updates of your wallet?

Is there a mobile or desktop application of NEAR wallet?

How can I initially fund my account?

Do you have the block explorer? Where can I check my transaction?

What would happen if I sent more than 1 NEAR to the address during the process of account creation?

What is an Epoch?

Where can I find my wallet ID?